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Terms of delivery

PAYMENT AND DELIVERY:

All prices in our online shop are indicated with 21% VAT included. Orders are accepted both from natural persons and from companies.

When exported by a company having a valid European Union VAT ID, VAT rate of 0% is applied.

PAYMENT TERMS:

  • At this moment we accept payments via bank transfer, or in cash with cash register receipt at the moment of acceptance of goods.
  • Payment in cash with a cash register receipt at the moment of acceptance of goods is ONLY  if customer picks his order onsite in our store at Zalves street 75.

MAKING AN ORDER:

  • Upon making an order in our online shop, automatic confirmation will be sent to your e-mail. DO NOT make a payment based on the confirmation prior to receiving a second confirmation/invoice from TORRO.LV!
  • As soon as reasonably possible (but no later than the next working day) an invoice will be sent to you for payment, This invoice is valid for 5 working days. Should the payment not be received within this timeframe, the invoice is automatically annulled and the order cancelled.
  • Our managers will contact you before sending out an invoice to inform you and agree on further actions. We will never send you an invoice without making sure all items ordered are available!
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